Privacy Policy
SENTIC.IO
PRIVACY POLICY
Last Updated: April 3, 2026
This Privacy Policy ("Policy") describes how Sentic.io ("Company," "we," "our," or "us") collects, uses, maintains, discloses, and protects information about you when you access or use our website, platform, API, or any related services (collectively, the "Services"). By accessing or using the Services, you acknowledge that you have read and understood this Policy. This Policy is incorporated into and subject to our Terms of Service.
1. Information We Collect
1.1 Information You Provide DirectlyWe may collect information that you voluntarily provide when you register for an account, use the Services, contact us, or otherwise interact with us. This may include:
• Identifiers such as your name, email address, username, and password;
• Commercial information such as billing address, payment method details, and transaction history;
• Communications you send us, including support requests, feedback, and correspondence;
• Any content, data, text, or files you submit or upload through the Services ("User Content").
1.2 Information We Collect Automatically
When you use the Services, we and our third-party service providers may automatically collect certain technical and usage information, including:
• Log data such as your Internet Protocol (IP) address, browser type and version, operating system, referring URLs, pages viewed, and the dates and times of your visits;
• Device information, including device identifiers, hardware model, and mobile network information;
• Usage information regarding how you interact with and navigate the Services, including features used and actions taken;
• Cookies, pixel tags, web beacons, and similar tracking technologies, as further described in Section 5 below.
1.3 Information from Third Parties
We may receive information about you from third parties, including social media platforms, analytics providers, advertising partners, and data brokers, which we may combine with information we collect directly. We may also receive information from our business partners and affiliates.
2. How We Use Your Information
We may use the information we collect for various purposes, including:
• To provide, operate, maintain, and improve the Services;
• To process transactions and send related information, including purchase confirmations and invoices;
• To create and manage your account;
• To respond to your comments, questions, and requests and provide customer service;
• To send you technical notices, updates, security alerts, and administrative messages;
• To send promotional communications, such as information about products, services, and events offered by us and our partners, subject to applicable opt-out rights;
• To monitor and analyze trends, usage, and activities in connection with our Services and for marketing and advertising purposes;
• To personalize and improve the Services and provide content, features, and advertisements that match your interests and preferences;
• To facilitate contests, sweepstakes, and promotions;
• To process and deliver entries and rewards in connection with promotions;
• For any other purpose disclosed to you at the time of collection or for which you have given your consent;
• To comply with applicable legal requirements, judicial proceedings, court orders, or governmental regulations;
• To protect the rights, property, or safety of the Company, our users, or third parties.
3. How We Share Your Information
We may share information about you as follows or as otherwise described in this Policy:
3.1 Service Providers
We may share your information with vendors, consultants, and other third-party service providers that perform services on our behalf, including hosting, analytics, payment processing, customer service, email delivery, and marketing. These service providers may access your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
3.2 Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, acquisition, sale of company assets, financing, or acquisition of all or a portion of our business by another company, in which case your information may be transferred to the acquiring entity.
3.3 Advertising Partners
We may share information with third-party advertising partners to deliver targeted advertisements to you on the Services and on other websites and services. Our advertising partners may use cookies and similar tracking technologies to collect information about your use of the Services and other websites over time, which they use to serve you targeted ads.
3.4 Legal Requirements
We may disclose your information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.
3.5 Protection of Rights
We may disclose your information if we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of us or others.
3.6 With Your Consent
We may share your information with your consent or at your direction.
3.7 Aggregated and De-identified Information
We may share aggregated or de-identified information that cannot reasonably be used to identify you without restriction.
4. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, reporting, or contractual requirements, and as described in this Policy. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information and whether we can achieve those purposes through other means, and the applicable legal requirements. We may also retain certain information as required by law or for legitimate business purposes.
5. Cookies and Tracking Technologies
We and our third-party partners use cookies, web beacons, pixel tags, scripts, and other tracking technologies to collect information about your use of the Services. Cookies are small text files that a website sends to your browser and that your browser stores and sends back to the website on subsequent visits. We use the following categories of cookies:
• Strictly Necessary Cookies: These cookies are essential for the Services to function and cannot be switched off in our systems. They are usually set in response to actions made by you such as setting your privacy preferences, logging in, or filling in forms.
• Performance and Analytics Cookies: These cookies allow us and third parties to count visits and traffic sources so we can measure and improve the performance of the Services.
• Functional Cookies: These cookies enable the Services to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
• Targeting and Advertising Cookies: These cookies may be set through the Services by our advertising partners to build a profile of your interests and show you relevant advertisements on other websites and services.
Most web browsers are set to accept cookies by default. You may instruct your browser to refuse all cookies or to indicate when a cookie is being sent, although this may affect the functionality of the Services. Your opt-out choices may not be persisted across browsers and devices.
6. Your Choices and Rights
6.1 Account Information
You may review and update certain account information by logging into your account settings. If you wish to delete your account, you may do so through the account settings interface; however, we may retain certain information as required by law or for legitimate business purposes.
6.2 Marketing Communications
You may opt out of receiving promotional communications from us by following the instructions in those messages or by contacting us directly. If you opt out, we may still send you transactional or administrative communications relating to your use of the Services.
6.3 Cookies
You may adjust your browser settings to refuse cookies or to alert you when cookies are being sent. Please refer to your browser’s help documentation for instructions. Note that some parts of the Services may not function properly if cookies are disabled.
6.4 California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act ("CCPA") and the California Privacy Rights Act ("CPRA"), including the right to know, the right to delete, the right to correct, the right to opt out of the sale or sharing of personal information, and the right to non-discrimination. To exercise these rights, please contact us at privacy@sentic.io.
6.5 EEA/UK Residents
If you are located in the European Economic Area ("EEA") or the United Kingdom ("UK"), you may have certain rights under the General Data Protection Regulation ("GDPR") or the UK GDPR, including the right to access, correct, or delete your personal data, the right to object to or restrict processing, and the right to data portability. To exercise these rights or to lodge a complaint with a supervisory authority, please contact us at privacy@sentic.io.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems or your information. In the event of a security breach, we will notify you in accordance with applicable law. You are responsible for maintaining the security of your account credentials.
8. International Data Transfers
Your information may be collected, transferred to, and stored and processed in the United States and other countries that may have data protection laws different from those in your country of residence. By using the Services, you consent to the transfer of your information to the United States and other countries as described in this Policy. Where required by applicable law, we will implement appropriate safeguards for international data transfers, such as Standard Contractual Clauses approved by the European Commission.
9. Children’s Privacy
The Services are not directed to, and we do not knowingly collect personal information from, individuals under the age of sixteen (16). If we become aware that we have collected personal information from a child under the age of sixteen without appropriate parental consent, we will take steps to delete such information. If you believe we have inadvertently collected information from a minor, please contact us at privacy@sentic.io.
10. Third-Party Links and Services
The Services may contain links to third-party websites, applications, and services that are not owned or controlled by the Company. We are not responsible for the privacy practices or the content of such third-party services. We encourage you to review the privacy policies of any third-party services you access through the Services.
11. Changes to This Policy
We reserve the right to modify this Policy at any time. We will notify you of any material changes by updating the "Last Updated" date at the top of this Policy and, at our discretion, by providing additional notice such as an in-service notification or email. Your continued use of the Services following any changes to this Policy constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically.
12. Contact Us
If you have any questions or concerns about this Policy or our privacy practices, please contact us at:
Sentic.io — Privacy Department
205 N. Michigan Avenue,
Suite 810,
Chicago, Illinois 60601
Email: Contact@sentic.io
BY USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY.
PRIVACY POLICY
Last Updated: April 3, 2026
This Privacy Policy ("Policy") describes how Sentic.io ("Company," "we," "our," or "us") collects, uses, maintains, discloses, and protects information about you when you access or use our website, platform, API, or any related services (collectively, the "Services"). By accessing or using the Services, you acknowledge that you have read and understood this Policy. This Policy is incorporated into and subject to our Terms of Service.
1. Information We Collect
1.1 Information You Provide DirectlyWe may collect information that you voluntarily provide when you register for an account, use the Services, contact us, or otherwise interact with us. This may include:
• Identifiers such as your name, email address, username, and password;
• Commercial information such as billing address, payment method details, and transaction history;
• Communications you send us, including support requests, feedback, and correspondence;
• Any content, data, text, or files you submit or upload through the Services ("User Content").
1.2 Information We Collect Automatically
When you use the Services, we and our third-party service providers may automatically collect certain technical and usage information, including:
• Log data such as your Internet Protocol (IP) address, browser type and version, operating system, referring URLs, pages viewed, and the dates and times of your visits;
• Device information, including device identifiers, hardware model, and mobile network information;
• Usage information regarding how you interact with and navigate the Services, including features used and actions taken;
• Cookies, pixel tags, web beacons, and similar tracking technologies, as further described in Section 5 below.
1.3 Information from Third Parties
We may receive information about you from third parties, including social media platforms, analytics providers, advertising partners, and data brokers, which we may combine with information we collect directly. We may also receive information from our business partners and affiliates.
2. How We Use Your Information
We may use the information we collect for various purposes, including:
• To provide, operate, maintain, and improve the Services;
• To process transactions and send related information, including purchase confirmations and invoices;
• To create and manage your account;
• To respond to your comments, questions, and requests and provide customer service;
• To send you technical notices, updates, security alerts, and administrative messages;
• To send promotional communications, such as information about products, services, and events offered by us and our partners, subject to applicable opt-out rights;
• To monitor and analyze trends, usage, and activities in connection with our Services and for marketing and advertising purposes;
• To personalize and improve the Services and provide content, features, and advertisements that match your interests and preferences;
• To facilitate contests, sweepstakes, and promotions;
• To process and deliver entries and rewards in connection with promotions;
• For any other purpose disclosed to you at the time of collection or for which you have given your consent;
• To comply with applicable legal requirements, judicial proceedings, court orders, or governmental regulations;
• To protect the rights, property, or safety of the Company, our users, or third parties.
3. How We Share Your Information
We may share information about you as follows or as otherwise described in this Policy:
3.1 Service Providers
We may share your information with vendors, consultants, and other third-party service providers that perform services on our behalf, including hosting, analytics, payment processing, customer service, email delivery, and marketing. These service providers may access your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
3.2 Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, acquisition, sale of company assets, financing, or acquisition of all or a portion of our business by another company, in which case your information may be transferred to the acquiring entity.
3.3 Advertising Partners
We may share information with third-party advertising partners to deliver targeted advertisements to you on the Services and on other websites and services. Our advertising partners may use cookies and similar tracking technologies to collect information about your use of the Services and other websites over time, which they use to serve you targeted ads.
3.4 Legal Requirements
We may disclose your information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.
3.5 Protection of Rights
We may disclose your information if we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of us or others.
3.6 With Your Consent
We may share your information with your consent or at your direction.
3.7 Aggregated and De-identified Information
We may share aggregated or de-identified information that cannot reasonably be used to identify you without restriction.
4. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, reporting, or contractual requirements, and as described in this Policy. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information and whether we can achieve those purposes through other means, and the applicable legal requirements. We may also retain certain information as required by law or for legitimate business purposes.
5. Cookies and Tracking Technologies
We and our third-party partners use cookies, web beacons, pixel tags, scripts, and other tracking technologies to collect information about your use of the Services. Cookies are small text files that a website sends to your browser and that your browser stores and sends back to the website on subsequent visits. We use the following categories of cookies:
• Strictly Necessary Cookies: These cookies are essential for the Services to function and cannot be switched off in our systems. They are usually set in response to actions made by you such as setting your privacy preferences, logging in, or filling in forms.
• Performance and Analytics Cookies: These cookies allow us and third parties to count visits and traffic sources so we can measure and improve the performance of the Services.
• Functional Cookies: These cookies enable the Services to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
• Targeting and Advertising Cookies: These cookies may be set through the Services by our advertising partners to build a profile of your interests and show you relevant advertisements on other websites and services.
Most web browsers are set to accept cookies by default. You may instruct your browser to refuse all cookies or to indicate when a cookie is being sent, although this may affect the functionality of the Services. Your opt-out choices may not be persisted across browsers and devices.
6. Your Choices and Rights
6.1 Account Information
You may review and update certain account information by logging into your account settings. If you wish to delete your account, you may do so through the account settings interface; however, we may retain certain information as required by law or for legitimate business purposes.
6.2 Marketing Communications
You may opt out of receiving promotional communications from us by following the instructions in those messages or by contacting us directly. If you opt out, we may still send you transactional or administrative communications relating to your use of the Services.
6.3 Cookies
You may adjust your browser settings to refuse cookies or to alert you when cookies are being sent. Please refer to your browser’s help documentation for instructions. Note that some parts of the Services may not function properly if cookies are disabled.
6.4 California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act ("CCPA") and the California Privacy Rights Act ("CPRA"), including the right to know, the right to delete, the right to correct, the right to opt out of the sale or sharing of personal information, and the right to non-discrimination. To exercise these rights, please contact us at privacy@sentic.io.
6.5 EEA/UK Residents
If you are located in the European Economic Area ("EEA") or the United Kingdom ("UK"), you may have certain rights under the General Data Protection Regulation ("GDPR") or the UK GDPR, including the right to access, correct, or delete your personal data, the right to object to or restrict processing, and the right to data portability. To exercise these rights or to lodge a complaint with a supervisory authority, please contact us at privacy@sentic.io.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems or your information. In the event of a security breach, we will notify you in accordance with applicable law. You are responsible for maintaining the security of your account credentials.
8. International Data Transfers
Your information may be collected, transferred to, and stored and processed in the United States and other countries that may have data protection laws different from those in your country of residence. By using the Services, you consent to the transfer of your information to the United States and other countries as described in this Policy. Where required by applicable law, we will implement appropriate safeguards for international data transfers, such as Standard Contractual Clauses approved by the European Commission.
9. Children’s Privacy
The Services are not directed to, and we do not knowingly collect personal information from, individuals under the age of sixteen (16). If we become aware that we have collected personal information from a child under the age of sixteen without appropriate parental consent, we will take steps to delete such information. If you believe we have inadvertently collected information from a minor, please contact us at privacy@sentic.io.
10. Third-Party Links and Services
The Services may contain links to third-party websites, applications, and services that are not owned or controlled by the Company. We are not responsible for the privacy practices or the content of such third-party services. We encourage you to review the privacy policies of any third-party services you access through the Services.
11. Changes to This Policy
We reserve the right to modify this Policy at any time. We will notify you of any material changes by updating the "Last Updated" date at the top of this Policy and, at our discretion, by providing additional notice such as an in-service notification or email. Your continued use of the Services following any changes to this Policy constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically.
12. Contact Us
If you have any questions or concerns about this Policy or our privacy practices, please contact us at:
Sentic.io — Privacy Department
205 N. Michigan Avenue,
Suite 810,
Chicago, Illinois 60601
Email: Contact@sentic.io
BY USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY.